Is your hotel ready to embrace a new era of learning and resource management? IHG's latest initiatives, including the revamped mylearning application and the evolving Merlin platform, are designed to revolutionize the way you operate, connect, and thrive within the InterContinental Hotels Group.

On October 21, 2022, a brand-new mylearning application was launched, signaling a commitment to providing enhanced training and development resources. The launch promised a more intuitive and effective platform for IHG colleagues worldwide.

The evolution of IHG's digital landscape extends beyond the new mylearning application. The Merlin platform continues to be a central hub for all IHG colleagues. It is a gateway to vital information, HR resources, and corporate updates. Furthermore, Merlin provides access to essential training opportunities, business intelligence, and the latest news impacting the global network of IHG hotels.

The primary objective of Merlin is to connect employees across the IHG network and facilitate access to information, tools, and resources that enable employees to perform their job functions effectively and contribute to an improved guest experience. Whether you are looking for the friends and family rate or booking, Merlin is designed to make your access smoother.

Feature	Details
Key Function	Internal Website for IHG colleagues.
Purpose	Provides access to news, HR, and corporate information, training opportunities, and resources.
Modules	Consists of several modules, each designed to provide specific tools and resources to hotel employees.
Benefits	Makes it easier for employees to access information and tools, improves guest experience.
Access	Available to all IHG employees globally, providing a centralized hub for information.
Benefits for Employees	Allows employees to book discounted rates at IHG properties.
Benefits for Hoteliers	The employee discount benefit is beneficial for hoteliers.
Login Requirement	Requires login with username and password.

The network account request process has undergone changes, ensuring streamlined access. Please, use the link provided to start the process, or use an invite code if you have one.

The mylearning application, alongside Merlin, promises a more efficient and comprehensive system for accessing IHG services and resources. If you're having trouble accessing these services, you can contact corporate support. You can find contact information to get the necessary assistance, including options for corporate desktop support and regional contact numbers. For Merlin support, you can find dedicated phone lines as well.

The IHG Merlin platform is continually being updated, allowing each module to provide specific tools and resources to hotel employees. Each module is designed to make it easier for employees to access the information and tools they need to perform their job functions effectively, ultimately improving the guest experience and benefiting the company overall.

Merlin is more than just a platform; it's a vital tool for every IHG employee. With Merlin, you can access the information you need to do your job effectively, whether you are a front desk agent, a chef, or a manager. Through its training programs, Merlin empowers employees to provide exceptional service, improve guest satisfaction, and contribute to IHG's overall success.

Through the Merlin platform, the training is designed to support you in making loyalty a way of life at your hotel. This will in turn improve your staff's performance, which translates directly into your profits.

The use of cookies and tracking technologies within these platforms is designed to enhance the user experience. These technologies provide and remember login information, record sessions, and optimize site functionality, contributing to a smoother and more personalized experience.

The integration of "Go with Tourism" indicates IHG's commitment to investing in future hospitality professionals and supporting the growth of the industry. Partnering with organizations like "Go with Tourism" ensures that IHG has the resources and programs to equip the hospitality leaders of tomorrow.

Merlin is now the main source for corporate and HR news, training opportunities, and business intelligence. Moreover, it can supercharge your staffs performance, and that translates straight to your profits.

The company's global presence is undeniable, with hotels across the world. IHG is a global organization with a broad portfolio of hotel brands, including Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Kimpton Hotels & Restaurants, Hotel Indigo, EVEN Hotels, Hualuxe Hotels and Resorts, Crowne Plaza Hotels & Resorts, voco, and Holiday Inn Hotels.

The commitment to continuous improvement is evident in the launch of the new mylearning application. This dedication ensures that IHG colleagues are equipped with the latest knowledge and skills to deliver exceptional service. The new mylearning application streamlines the learning process, providing a user-friendly interface for accessing training materials and resources. This ensures that employees can easily stay up-to-date on industry best practices and company policies, leading to improved performance and guest satisfaction.

The Merlin platform provides a dynamic and interconnected environment where employees can learn, collaborate, and stay informed about the latest developments within the company. The Merlin platform offers an extensive range of features, including the ability to book discounted rates at IHG properties, which is a benefit for both employees and hoteliers.

The new mylearning application is available on the web, which indicates a strong focus on accessibility and user experience. By making these resources available online, IHG ensures that its employees can access them from anywhere in the world, at any time. This flexibility is crucial in today's fast-paced world, where employees need to be able to learn and develop their skills on their own terms.

Employees at IHG's hotels around the world now have access to Merlin, an intranet that connects them to each other and the rest of the world's hotels. Merlin, IHG's intranet for employees, connects all of its hotels around the world.

The ongoing evolution of both the mylearning platform and Merlin reflects IHG's unwavering commitment to its employees and its dedication to providing a superior guest experience. By constantly innovating and improving its digital tools and resources, IHG continues to set the standard for excellence in the hospitality industry.

Remember to always login with your username and password to access the IHG Merlin portal.